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Saturday 31 December 2011

How secure is communication at DG Shipping?


We are all aware of how secure paper and paper communications are at DG Shipping's office, and its subordinate offices, in India. Nothing more needs to be said about an organisation where touts flourish openly outside their offices, and all documents are available, easily. At a price, ofcourse - though if you want them genuinely, it is another question.

But now look at the electronic communication part of things?

As a seafarer who was also the head of an infotech company, I got some youngsters to run an audit on the DG Shipping website, as well as the MMD website. What they told me was so shocking, that I do not wish to share it here - or anywhere else, except by printed hard copy to the relevant people.

But just as an example:-

# Private email addresses are happily used for official eMails, in direct contravention of all Government of India policies on the subject, by officials at DG Shipping. For example:-

"dgcommcentre@satyammail.net"

How secure is this otherwise open email address, then?

# While the website claims that the site is designed, hosted and maintained by the DGS Computer Cell, the truth and reality are otherwise - and very easily traced back to a certain private company with interests also in the maritime education field, amongst other things.What is this all about, then?

# The sanctity of question papers for the written exams is in doubt - this has often been rumoured about, and basis the above, needs an exhaustive audit. If the exam question papers are rattling around in the same servers, then??

# What is with the over reliance on Internet Explorer and MS, why is DGS not using technology which can be read open source too?

# The website is not optimised for usage on mobile phones or Mac/Apple.

# Most of all, the website layout is thoroughly confusing and the search functions do to not work well.

On the ground level, for seafarers, the "instructions" on the website as well as the forms on the website are not in concurrence with actual practice onsite in the offices. If seafarers have some queries, they are told to refer to the website - but then the actual practice is way different. Score one for the tout-babu nexus again.

Is it too much to expect a half-way decent website from DG Shipping, please?

+++

incidentally, this is the security of our information on the DG Website, asprovided for on their own terms and conditions, here:-


Our Disclosure of Your Information

We will not disclose your information to anyone outside of DGS or other Allied Offices, except as described in this section.

We may disclose aggregated anonymous statistics about many Users to advertisers, content and service providers and other affiliated and unaffiliated companies.

We sometimes engage third parties to perform services for us, including in connection with this Site, that require us to disclose Users' Personally Identifiable Information to them. If we make any such disclosure, we will require such parties to keep the information confidential and to use it only to perform the services.

We may from time to time wish to disclose your information to third parties that wish to market, or provide information about, their products and services to you. We will only do so after obtaining your permission. The only other times we may disclose your Personally Identifiable Information collected on this Site are as follows:

  • In the event of an asset sale, merger, consolidation, restructuring, reorganization, liquidation or other similar transaction involving DGS or this Site, we may transfer some or all User information, including Personally Identifiable Information, to the successor company.
  • We will disclose your Personally Identifiable Information when we believe such disclosure is required by law or for the protection of persons or property.
  • We may disclose your Personally Identifiable Information with your consent, as well as when disclosure is necessary to accomplish the purpose for which you provide it. For example, when you request information from advertisers in the "Reader Services" section of our publications, we will disclose your Personally Identifiable Information to the advertisers you specify.

2 comments:

  1. i urgently need to contact mr. veeresh malik to send him some articles of the utmost importance. please let me know his e-mail id as soon as possible. thank you.

    ReplyDelete
  2. Dear V Shivakumar, my email address is open domain, and is veereshmalik at gmail dot com . . .go for it . . .best/VM

    ReplyDelete