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Showing posts with label internet. Show all posts
Showing posts with label internet. Show all posts

Monday, 12 December 2011

Why should LSA, FFA and Medical Chest upkeep NOT be shore responsibility?


When head-counts were reduced onboard, they went up by multiple ashore, and continue to do so. In addition, there is no shortage of external sub-contractors for everything, to assist the poor guys ashore clocking in their 40 hours a week with lunch and tea breaks thrown in.


The workload onboard, however, went way up there. The Master is now too busy counting bedsheets and pillow covers and it goes on from there.


So, here's what one suggests, also in the interest of getting a grip on realities.


Quick thoughts on maintenance of LSA and FFA equipment onboard ships, as well as Medical Chest and other specific emergency equipment, which is not in regular use but only on an "as required" basis when the need arises. Thanks to gCaptain for the idea, here:-

http://gcaptain.com/practicing-what-cant-be/?35165

Frankly, the workload onboard as well as the commercial pressures from ashore with increased communications are so heavy, that the first casaulty onboard modern ships are the LSA, FFA and medical chest requirements. A few small tests that I have used personally on the last ship I sailed on a few months ago, as well as by asking people who work on or visit ships, show me that things are worse than before.

There is no point in specifying details here, we all know about the lifeboat that will simply not be lowered except in the calmest of weathers in port, the rust expanded pins in the quick release lifebuoys, the provisions from the boat that were stolen in some port, the painters used for some other purpose, the fire-suit which makes movement impossible, and more.

As seafarers, unless we are working for companies where the work ethics and attention to details like this have over-riding importance, we know that in the rush to "get things done", LSA, FFA and medical chest take a back seat. Why we seafarers would put this aspect behind is something sociological I have never understood - till I came ashore at an early age and realised that the quality of life of the seafarer onboard and his safety is about the last thing on the mind of  most ship-managers and their staff.

Frankly, in many cases, it is almost as though there is some sort of hatred at the offices where people are dealt with, still called "crew department" or similar, for the man onboard the ship. None of the rapidly evolving concept of HR (Human Relations) for us - we don't even deserve a pension fund or Provident Fund with a company contribution. And nothing reflects this better than the way LSA, FFA and medical chest are treated like a survey to survey item by all and sundry.

So here's a solution that the DG Shipping may consider as an implementation item, to start with on all Indian flag ships and subsequently put up to the various bodies including the IMO which make up the maritime world's lawmakers - make the DPA of the shipping company absolutely responsible for the LSA, FFA and Medical Chest on Indian flag ships as a shore maintenance job.

Whether done by a shore workshop, or by the Marine Superintendent using external contractors when the ship is in port, there needs to be some specific accountabilities and responsibilites that the shore management need to take. As well as liabilities if things go wrong.

How about it, does it work for us, ashore? Or does human life onboard remain a line item, unchanged since the days of seafarers being kidnapped from bars ashore and being forced to work on sailing ships of yore?

Our fellow ex-seafarers working ashore will be the last to suggest this, the shipowners will obviously resist this, the regulatory bodies are thoroughly controlled by the shipowners, so it is left to those sailing onboard, or the maritime media, to PUSH this through with the authorities.



Those onboard are, obviously, worried about their jobs. So maybe, the authorities would help?

But then, will that work, when most of our "authorities"look forward to post retirement avenues in the same companies!!



Speak up, and as said before, confidentiality totally guaranteed. 


Soon publishing responses I have got from active seafarers.

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Friday, 1 April 2011

Anti-Piracy - what do YOU want??


Ok, so one has been attending a few seminars and conferences on the issue of piracy, mainly one-way gab-fests which don't merit even a passing mention - since they seem to be monopolised by people who are not necessarily old but are certainly behind times in their approaches to reality. For example, the BIGGEST flaw in these seminars and conferenes is that the actual seafarer on the frontline of piracy does not have a simple voice.

In addition, there are these meetings and discussions held at various levels in governance, the notes and reports on which come out partially in the media a few days later and on the RTI boards after some time - when they aren't "leaked" by assorted interested parties. As of now, barring some rapid steps taken by the Indian Navy when they were finally given the brief, the rest is of not much real good. Oh yes, the Foreign Ministry diplomats are doing a good job too, somewhere, but that's always under wraps, till wikileaks brings those out.

In a way, that's good - the anti-piracy movement ashore could do with some more discretion too. But that's as long as there IS an anti-piracy movement. Which, even if it is, does not seem to be filtering down to the seafarers on the ships.

As a result, courtesy the rapid evolution of social media onboard, natural progression to the way it has moved ashore - some of us who have been more than vocal on the subject are receiving inputs from seafarers who would otherwise not have a voice. Even this, cloaked behind earnest requests for anonymity, is rare. But it seems to be growing.

Here are some examples;-

1) Facebook seems to have a few groups on the subject already, some are open to all, some are closed and some are by invitation. Once in, the discussions are fairly controlled, but the message gets across - there seems to be no shortage of people who will not go into the Arabian Sea and Indian Ocean piracy impacted areas in a hurry. However, poverty worldwide being what it is, reality and truth is that there are others willing to go in too.

2) On Indian seafarers, I have seen a rise in the statistics on my blog and articles pertaining to piracy, on this blog and elsewhere. Even older articles are being read, and re-read - and then distributed further or linked ahead. That feels good, too.

3) Most importantly, I have to word this carefully, assume a scenario (like in orals . . .) where I have also had access to a few email messages to the effect that - we or my spouse/son are on such-and-such ship which is heading into the piracy area, we have not got any anti-piracy measures on board other than fire hose and some barbed wire, we do not want to sail but the owners/managers are telling us they will give us a DR and play around with our wages. On top of that, the ship is in terrible shape and there are rumours that the owner has sold it, taken huge insurance and is now purposely moving into an insurance game.

And so, I have sent such and such photos and such and such scanned documents to such and such person, and if something happens to me then please make sure they are published but only if something bad really happens to me.

What would you do in my place, dear reader?

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The power of social media can not and should not be under estimated by the regulators, owners, operators, classification societies, flag states, port states and everybody else involved.

Views invited.


Tuesday, 16 November 2010

You, and technology onboard - whither goest thou?

How about this - if you have a gmail account, you will now be able to make free phone calls from your mobile phone number to any mobile phone number, anywhere in the world, for free if local and not more than 2 cents a minute for international. This may soon be available on any ship which has internet connectivity.
Will this increase or decrease your workload on the ship?
Or this - sitting on your computer, from anywhere, you can make a vast variety of Indian Government related payments - taxes, train tickets, car insurance, highway toll recharge, postal work, provident fund management, pension updates, the works. (Actually, correct that, anything but any payments related to our very own Directorate General of Sleeping, sorry, Shipping, and its Moribund, sorry, Mercantile Marine Department, where we still have to stand in lines at selected fixed times in dingy rooms with small windows to pray to the mini-gods behind the counters to be allowed the privilege of paying by demand draft or treasury challans in quadruplicate and talking to them.) So now also look forward to a time where instead of payments being made on behalf of the owners by agents, the ship can release funds directly to the authorities, and save on costs.
Will this increase or decrease your workload on the ship?
The more things change, the more there is a chance that some of us who feel that the door was shut after we got on, will try to freeze at some point in time or space. Our time was the best time. Any change or difference, even improvement, is viewed as an increase in workload.
But meanwhile, on a ship not too far away from you and me, things are evolving and changing even more rapidly. As an example:-
On the bridge you now have electronic ECDIS charts that are capable of being updated courtesy the internet and communications equipment that can handle most things automatically. Down below, in the engine control room, a variety of redundancies has taken care of much maintenance and possible equipment failures. As far as new-age technologies go, the shipping industry has been right there, ahead of the rest of the world, for centuries now - and that's a simple fact. Not the latest is the use of neural netoworking technology to help predict problems. Wait a bit more, and they will soon second guess your inner most thoughts, too. The technology already exists, it is just the cost and the resistance to change, both of which will be overcome ashore in due course.
What takes longer to change is the attitude of the man on board, and worse, the attitude of his ex-seafaring contemporaries ashore. One has encountered people in offices ashore who will not walk to a filing cabinet in the next room or open the data on their own computers, choosing instead to fire off one more email to the seafarer on board, content in his knowledge that mail from office is still treated with respect - and fear - on ships.
Which is also the biggest complaint onbboard ships against new technology. The loudest wail one hears is that all this technology causes more workload. This is like blaming the booze inside a bottle - instead of blaming the person who bought and drank it. The technology is waiting to be used, but many of us onboard will not do so or take the effort to master it  - and here's an example from the '70s when I was a cadet.
The company wanted copies of the log books for some voyages gone past, and we had a brand new photo-copying machine onboard, which in my unasked for opinion as a cadet was more than enough. However, the Master was of the opinion that since they had copied logbooks into logbooks in his days, the same needed to be done, and so it was done. Sitting in the same ship's office with a brand new photocopying machine, yours truly spent all his spare time copying the log book by hand. For weeks.
Went to the office a few months later, as it so happened I carried the old log books with me, and was asked why did I do it, why did I copy everything down by hand, they needed photo-copies.
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Today all one hears is complaints about how people ashore, be they port, state, flag or company, keep demanding all sorts of information. There are those Masters and Chief Engineers who will make heavy weather of each request for information. And then there was this email from a batchmate, one of the better Masters at sea, if I may say so, with varied experience ashore, who said this:-
There is tsunami of paperwork and we have to accept - NO work is done without doing the paperwork, even when you visit the toilet. The problem regarding paperwork is because we compare them with our early days of command and due to total dependency of shore staff to feed them with all information. Infact I have now developed a checklist and reporting system, which if sent to me by masters from ship then I or even my wife can monitor ship's performance from my bedroom. So much spoon-feeding and uncalled for reporting which the inexperienced office staff wants is tremendous and most of incoming messages request for response ASAP, including yours, maybe. So, now a master is a glorified Head Clerk / PRO, who is expected to be sitting infront of the computer all the time during the Head Office working hours, otherwise there you get a phone call! Life is different onboard after ISM, after the "overriding authority" said to be given to master by companies and after company various departments depend on various reportings - daily/weekly/fortnightly/monthly/quarterly/Pre-Arrival Port/ In-Port Report/Departure Report/ etc and etc..... I can go on and on. I have the basic computer skills if not more, but can't tide over the paperwork tsunami very easily. But systems can be made and placed in position, if you learn to carry the shore staff with you.
That's the key phrase - at sea with all this technology at your disposal you are now no longer a ship far away - you are an extension of the commercial part of things. Which is the real truth - the ship is out there to make a profit for the stakeholders, and all the technology provided is supposed to assist you. Get used to it.
So either you learn to master it, or you move on, and make way for a generation of younger people who will do so. Luckily, there is a shortage, otherise can you imagine what would be the fate of Masters and Chief Engineers who have not bothered to upgrade their computer and technology as well as information gathering, dissemination and public relations/protocol skillsets?
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It is high time that an infotech usage course, maybe a module teaching seafarers more than the usage of things like word and excel, was made part of the whole certification process.

Thursday, 11 November 2010

Personal communication and information technology access on merchant ships

Just one single aspect of life at sea:- the busiest time for people on board ship is when the ship is either in port or close to a coast. One would expect that is the time when all other issues are set aside, and people concentrate on work, like they do in any other job ashore.

The maximum number of phone calls and emails I get from friends at sea is when they are in port or coasting. This includes Masters going through pilotage waters, Chief Engineers when they are receiving bunkers, and others. It is almost as though the sanctity of "only work" when in port is almost lost on the present generation of seafarers, and this was one of those important aspects drilled into our heads way back when mail came in packets - of paper, not bytes.

But then, fact remains, for a 24x7 connected generation, this is also the only time when seafarers get "connectivity". Both for mobile phones as well as wireless broadband. And as a result what do you have? People on duty in charge of navigation issues, pollution prevention, dealing with shore staff and most of all, snatching a few hours for rest - these very people also have to somehow find time to communicate with family, friends and other beloved ones.

This is being repeated because it is so important now, and there are whispers that accidents were caused because the watchkeepers were busy "doing personal mail". Whether on laptops, netbooks or simply mobile phones. And fishing vessels get run over, amongst other things. For lesser crimes, car drivers go to jail - for long durations.

Likewise, the availability of news, information and other updates, while at sea. Go back to memories of people buying ultra-powerful "world radios", with short-wave capabilities that ensured they managed to receive static infused but audible all the same, music and news from their homelands even in the middle of the Pacific Ocean. I just received news that a batchmate of mine revived his old Grundig World Radio - and the Customs Officers were amazed at seeing this vintage piece, took photos next to it. Almost as big as a suitcase, but then luckily, he was entitled to 60 kilos of baggage.

Now match this with this big move afoot, keeps ebbing and surging actually, to try and improve matters for seafarers. Especially in "Year of the Seafarer", whatever that may imply to the rest of the world, since many or most outside the orbit of shipping are still to figure out what to do next about it.

Yes, we are repeatedly told that the Maritime Labour Convention 2010 will address and improve matters, but despite that, there will be a shortage of any number of thousands of trained seagoing personnel - especially on deep sea tanker, both liquid and gas.

Would it, then, be asking for too much that ships complement be provided with the facility of something everybody has at home - 24x7 internet, through VSAT on satellite and similar?

To my simple mind, and having headed a technology company where the same generation of youngsters needed full-time connectivity as a given, this is a holistic solution to a lot of issues at sea. It provides a low-cost benefit, it certainly keeps seafarers more in touch with the world and most of all, it is a step that actively promotes safety by freeing the body and mind of the seafarer when the ship needs it the most.

Ship-owners of a slightly more aware nature have already started providing this onboard, some for more than a few years now. Having revalidated my "ticket" with a whole new generation of young seafarers  in their 20s and 30s, I am aware how internet onboard is now one of their major parameters when deciding where and who to sail with.

And most of all, in The Year of the Seafarer, denying them what is almost a basic requirement is like shipowners and managers making an issue of providing air-conditioning and radars on ships in the "old days".

Good luck. And this article typed out on a netbook while riding the Delhi Metro underground, sent out through a small little USB port linked device, which goes through repeaters and boosters on this train. In some trains, the wi-fi is free, too.

About time ships followed what trains provide?